FAQs

Your membership fee includes complete primary care services, such as:

• Primary Care Visits: No copays or additional fees for annual physicals, wellness check-ups, immunizations, and routine health screenings.
• Comprehensive Care: Direct access to your primary care provider for questions and follow-ups regarding preventative, acute and chronic care.
• Laboratory Services: Blood tests and urine analysis’.
• Diagnostic Services: X-rays, EKG’s, Ultrasounds and CT scans.
• Medications: Access to most generic oral medications through our on-site dispensary for convenient pickup.
• Specialty Care Referrals: Coordinated referrals to trusted specialists when needed.

Yes, we provide telemedicine consultations for certain conditions and follow-ups. This allows you to access care conveniently from your home or workplace.

The following services are not included in your membership and are not covered:

• Hospitalizations
• Surgeries
• Emergency Room (ER) Visits
• Dental Care
• Vision
• Brand Name Medications
• Specialist Fees: While we coordinate referrals, specialist consultations and treatments are billed separately.

Our core plan does not include an enrollment fee. For other JustDirect plans, a one-time, non-refundable enrollment fee of $75 or $125 applies depending on the plan selected. This fee covers the initial administrative cost of establishing your membership.

Yes, we require a minimum commitment of three months for all new memberships. This allows us to provide consistent and effective care for our members.

You can cancel your membership any time after the initial three-month commitment. Simply provide us with a 30-day notice. We’re here to assist you with the process to ensure a smooth transition.

We offer most generic oral medications through our in-office dispensary, which you can pick up immediately after your visit. This includes medications for conditions like high blood pressure, diabetes, infections, and more. Please note: Brand name drugs are not included but can be prescribed for pickup at a pharmacy of your choice.

After your annual physical under the Core Plan, a $15 office visit co-pay applies, and diagnostic services have a small copayment. Beyond that, there are no hidden fees—your membership covers all included services, and any additional care, like specialist or non-formulary medication, is discussed with you beforehand.

If you need care beyond our primary services, we will coordinate referrals to trusted specialists in fields such as:

• Gastroenterology
• Nephrology
• Orthopedics
• Psychiatry
• Cardiology
• Oncology
• Neurology

Please note that specialist fees are separate and not included in your JustDirect membership.

JustDirect operates on a direct primary care model and does not bill insurance. Our goal is to eliminate the complexities and costs associated with insurance. Your membership fee covers all included services, providing transparent and affordable pricing.

At JustDirect, our primary focus is on providing comprehensive preventative and primary care services to help you maintain optimal health and prevent serious illnesses. By emphasizing regular check-ups, early detection, and effective management of health conditions, we aim to reduce the likelihood of hospitalizations and emergency room visits.

Our Approach Includes:

• Preventative Care: Regular screenings and wellness visits to catch potential health issues early.
• Chronic Disease Management: Proactive management of chronic conditions to prevent complications.
• Accessible Primary Care: Easy access to your healthcare provider for timely treatment of acute issues.
• Health Education: Empowering you with knowledge and resources to make informed lifestyle choices.

By focusing on these areas, we strive to keep you healthy and minimize the need for catastrophic care services. While we do not cover hospitalizations, surgeries, or ER visits, our model is designed to address health concerns before they escalate to emergencies.

Recommendation for Catastrophic Coverage:

We understand that unexpected medical events can occur. Therefore, we recommend that our members maintain a form of catastrophic insurance or a high-deductible health plan to cover unforeseen emergencies and hospitalizations. This ensures you have comprehensive protection while benefiting from the affordable, preventative care services that JustDirect provides.

Scheduling is easy:

Call Us: Reach out to any of our six Miami locations during business hours. Call us today at 786-807-8891.

Walk-Ins: While appointments are preferred, we do accept walk-ins.

Yes, JustDirect welcomes patients who are 12 years of age and older. While we do not provide pediatric care, adult family members are encouraged to join. Each eligible family member can enroll in a membership plan that suits their individual healthcare needs.

Joining is simple:

1. Sign Up Online by completing the membership form on the website or go to one of our 6 locations to enroll in person.
2. Pay the Enrollment Fee: The Core Plan has no one-time enrollment fee. For the Essential and Premium Plan, a one-time enrollment fee of $75 or $125 applies, depending on the plan you choose.
3. Choose Your Membership Plan: Select the plan that best fits your needs.
4. Schedule Your First Appointment: Call us today at 786-807-8891 to start accessing your healthcare services immediately.

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