JustDirect is designed to offer comprehensive, affordable, and transparent primary care across Miami without the red tape of traditional insurance. But if life circumstances change and you need to cancel your membership, the process is straightforward.
Here’s everything you need to know to cancel your JustDirect membership with clarity and ease.
Step 1: Understand the Minimum Commitment Period
When you first enroll in JustDirect—whether you chose the Essential ($75/month) or Premium ($125/month) plan—you agree to a three-month minimum membership commitment.
Why this matters: You can’t cancel within the first three months. This period ensures members receive consistent care and JustDirect can effectively plan and provide services.
Step 2: Provide a 30-Day Notice
Once your three-month commitment has passed, you are free to cancel your membership at any time with a 30-day notice.
To submit your notice:
- Option 1: Contact Your Local Clinic
- You can reach out directly to your primary location (Miami Lakes, Hialeah, North Miami Beach, Kendall, Westchester, or Downtown Miami) to begin the cancellation process.
- Option 2: Call JustDirect Headquarters
- 📞 786.833.7316
- Option 3: Use the Online Form or Email
- Visit https://www.justdirectfl.com/contact-us/ or email your request directly (recommended for documentation).
Step 3: Confirm Cancellation and Final Payment
Once you’ve submitted your 30-day notice:
- You will continue to have full access to JustDirect services for 30 days from the date your notice is acknowledged.
- You will be charged for one final month of membership before the cancellation takes full effect.
- If you are unsure when your notice period starts, request written confirmation.
Step 4: Wrap Up Your Care Plan
Use your remaining time to:
✅ Complete any pending lab work, imaging, or follow-ups.
✅ Refill medications available through the on-site dispensary.
✅ Request your medical records, if needed, for transfer to a new provider.
✅ Ask your provider for referrals or documentation needed for continuity of care, especially for chronic conditions or specialty care.
Step 5: Explore Future Options
Even if you’re leaving JustDirect for now, many members return later when circumstances change.
JustDirect also recommends that patients who cancel their membership maintain catastrophic health insurance or a high-deductible plan to cover emergencies not handled under the primary care model.
If you ever need:
- Same-day or telehealth access
- Chronic disease management
- Wellness visits or lab testing
- Affordable on-site medication
…you can re-enroll easily online or in-person at any of the six locations.
Why People Stay with JustDirect
While cancellation is simple, it’s also worth revisiting what you’re leaving behind:
- Unlimited doctor visits, telehealth, and urgent care
- No copays or hidden fees
- Access to diagnostics and most generic medications
- Locations across Miami tailored to local residents
- Personalized, direct care without insurance hassles
Whether you’re in Kendall, Miami Lakes, Hialeah, North Miami Beach, Westchester, or Downtown, JustDirect makes comprehensive primary care accessible and affordable.
Final Notes
“Cancel anytime after your three-month commitment with 30 days’ notice.”
— JustDirect FAQs
So if you’re looking to transition away from your membership, you can do it smoothly and professionally with full transparency.
And if you’re just exploring your options: know that JustDirect offers some of the most competitive and complete primary care access in Miami. Our direct primary care model is designed to put your health and your budget first.
Still have questions about canceling your membership or want to re-enroll later?
Visit www.justdirectfl.com or call us at 786.833.7316.
